Ouralex operates from Rue Saint-Martin 5, 7500 Tournai, Belgium. We provide educational resources and guidance for families interested in building their investment knowledge together.

Under Belgian and European data protection laws (specifically the GDPR), we act as the data controller for the personal information you provide when using our services. That means we decide how and why your data gets processed, and we're accountable for keeping it safe.

When you visit our website, some technical data gets collected automatically. This includes your IP address, browser type, pages you visit, and how long you spend on each page. We use this to understand which content resonates with families and where we might need to improve the learning experience.

We also use cookies — small text files stored on your device. Some are essential for the site to function (like keeping you logged in), while others help us see which educational topics attract the most interest.

Under GDPR, we need a legal reason to process your data. Here's what applies to our services:

We keep your data circle small. Here's the complete list of who might see your information:

We work with a handful of trusted companies that help run our educational platform. This includes email delivery services, payment processors, and our website hosting provider. These companies can only use your data for the specific services they provide to us, and they're contractually bound to protect it.

If Belgian authorities or courts require us to disclose information, we'll comply with valid legal requests. We'd also share data if necessary to prevent fraud or protect someone's safety.

If Ouralex were ever acquired or merged with another company, your information would transfer to the new owners. We'd notify you before this happens and explain any changes to how your data gets handled.

European data protection law gives you substantial control over your personal information. Here's what you can do:

To exercise any of these rights, send us an email at [email protected] with your request. We'll respond within one month. There's no charge for most requests, though we might ask you to verify your identity first.

We don't keep information longer than necessary. Here's our retention approach:

Your information stays primarily within the European Economic Area. However, some of our service providers (like email platforms) might process data on servers located in other countries.

When data leaves the EEA, we make sure it's protected by approved transfer mechanisms — either the service provider is in a country the EU considers adequate for data protection, or we use standard contractual clauses approved by European authorities.

We never transfer data to countries or companies that don't meet European privacy standards.

Security isn't just a checkbox for us. Here's what we do to keep your data safe:

No system is completely immune to attacks, but we take reasonable precautions and stay current with security best practices. If we ever experience a data breach affecting your information, we'll notify you and the Belgian Data Protection Authority within 72 hours.

While we focus on family investing education, our services are designed for adults. We don't knowingly collect information from anyone under 16 without parental consent.

If you're a parent who discovers we've accidentally collected data about your child, please contact us immediately and we'll delete it. Under Belgian law, children aged 13-15 can consent to certain online services with parental permission, but we prefer parents handle all account setup and management.

Our website uses cookies to function properly and understand how families use our educational content. You'll see a banner when you first visit asking for your cookie preferences.

These keep the site working — things like remembering you're logged in or maintaining your course progress. We don't ask permission for these because the site can't function without them.

These help us see which topics interest families most and where people might be getting stuck in our courses. We use this to improve content. You can decline these without affecting site functionality.

We occasionally use these to show relevant content to people who've visited our site before. Again, completely optional.

You can manage cookie settings through your browser or by clicking the cookie preferences link in our website footer. Most browsers let you block or delete cookies entirely, though this might affect how well the site works.

We update this privacy policy occasionally as our services develop or laws change. The date at the top shows when we last revised it.

If we make significant changes — particularly anything that affects how we use your existing data — we'll email active students and post a notice on our website at least 30 days before the changes take effect. This gives you time to review the new terms and decide whether to continue using our services.

Minor updates (like clarifying existing practices or fixing typos) happen without special notification. We recommend checking this page every few months if you're actively using our courses.